The Retail Maverick Show Uncut

Yoko Fujimoto-Sital

Andrew Busby Season 1 Episode 26

Recorded at the Akeneo Unlock On Tour event in London, The Retail Maverick Show caught up with Yoko Fujimoto-Sital, Senior Manager Digital Trading at Karl Lagerfeld as she came off stage. Without letting her pause for breath we asked her about the topics she discussed during her session, 'Demystifying AI'.

Listen in to find out how Karl Lagerfeld are using Generative AI to drive a better customer experience and why effective product experience is integral to the overall customer experience.  She also shares some great tips on the pitfalls the AI journey can present and how to avoid them.

The Retail Maverick Show is a Redline Retail in association with The Industrious production